Testimonials from our valued clients

General Insurance Service

  • My experience with Austwide Insurance brokers has been very smooth and reliable from day one. Being a sole operator and quite new to the industry a lot of the necessary
    insurance policies sounded very daunting and foreign to me. Your office and staff have definitely simplified the process all while finding me the most competitive prices. Any
    requests are actioned promptly and courteously and make is obvious that customer care is a top priority. Overall I could not be more pleased with the products and service
    provided and look forward to continuing as a loyal customer. Doug Ledwidge  April 2017  – Tech Stream Pty Ltd


  • As a business owner, I could not recommend Sarah and her team highly enough.   Usually, dealing with insurance companies is a complicated, frustrating and timely
    process. Sarah and her team make it completely the opposite. Our business has dealt with Auswide for over 10 years and if you don’t have a broker for your business I
    strongly recommend you sign up immediately. You will not be sorry.  Kristina Turnbull  June 2017 – Peregian Beach Bakery 


  • loved the professional advice that Sarah Fisher provided to me. I am a small business owner and Sarah explained to me different scenarios I needed to be aware of so that
    my insurance covered my needs. Very down to earth and easy to talk with. Simone in Administration is also lovely to talk with and clearly has my interests at heart.
    Dianne Farrugia  May 2017 –  “Little Bunty”


  • Good service. Excellent availability for contact. Prompt replies to queries.  Communication opens on a regular basis, and through several means. Communication
    easily understood. Reminders for renewals. Prices competitive. Confidentiality.  Responsibility. Pleasant, but also business-like.  Lynne Shaw June 2017


  • I have used Austwide for over 10 years for all our insurance requirements. Throughout this time they have always been easy to deal with. The team always look for the best value. If I have ever had to make a claim the process has been easy and straight forward.
    I would have no hesitation in recommending Austwide to others    
     CHRIS LEE – North State Woodwork Co


  • I recently purchased a business. It was a complete career change, so I needed to bounce off someone who not only knew what they were doing but whom I could also trust to look after me. Sarah Fisher was amazing. She guided me through the process painlessly, educated me as required, and was extremely friendly and professional. We ended up with the perfect mix of business insurance needs for my business, at the best possible rates. Thanks so much for everything, I’ll definitely recommend your services.    PETER & CARLY IMBESI – Ice Cream Delite


  •    Sarah and her team have a simple efficiency at the core of all they do. Whenever I have questions, they always have the answer and respond quickly. It is difficult for me to imagine a better insurance brokering service than Austwide Insurance Brokers.    GARY HOBLEY – TekOps Pty Ltd


  • We are a small business owner on the Sunshine Coast, we have been using the team at Australia Wide since our business began in 2007. Our dealings with them have always been of the highest standard and no task or request is ever a problem. All dealings are carried out extremely efficiently and with a lovely caring, professional attitude. Thanks, guys!!             KATHERINE LINCOLN – Tracks Earthmoving QLD 

  • In my time of dealing with insurance brokers.  Getting insurance for my vehicle’s.  I found the ease and professionalized way.
    That Austwide Insurance Brokers staff, went about answering my questions. There was nothing to difficult for them to
    explain to me the answer’s and everything they explained to me. as not difficult or technical to understand.  Even Including the stupid questions, I asked.  Andrew Tognolini

Claims Service


  •  We wanted to thank you personally, Simone; as you were fabulous. A very friendly voice at the end of the phone firstly (we’re old enough to put this first) and you are very efficient in speeding up our claim. All in all, a not-so-pleasant mishap was dealt with smoothly and we have our door back….excellent work, thank you.  Barry & Kim


  • Having needed to make a claim after a break in, Simone who handles claims worked very efficiently to get my claim sorted quickly. She was also genuinely sympathetic to what I was going through and that went a long way to making me feel a little bit better about the situation.  Anthony Byron